Privacy Policy

Privacy Policy

At Falme Bet (betfalme.ke), we value our customers' trust and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and protect your data.

Collection of Personal Data

We collect personal data when you register for an account, make a deposit or withdrawal, or participate in promotions. The data collected may include:

Your name, email address, phone number
M-Pesa mobile money information (for deposits and withdrawals)
Device and browser details (for website functionality)

Use of Personal Data

We use your personal data for the following purposes:

To verify your identity and age
To process transactions and manage your account
To provide you with customer support and communicate promotions and updates
To comply with applicable laws and regulations

Sharing of Personal Data

We may share your personal data with third-party service providers who assist us in providing our services, such as:

Mobile payment processors (e.g., M-Pesa)
Marketing and promotion agencies
Auditing and compliance firms

Security Measures

We take the security of your personal data seriously. We use industry-standard encryption methods to protect your data from unauthorized access.

Your Rights

You have the right to:

Access and update your personal data
Request deletion or correction of your personal data
Object to processing of your personal data for direct marketing purposes

Changes to this Policy

We may update this Privacy Policy at any time. We will notify you of any changes by email or through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

By using our services, you acknowledge that you have read and understood this Privacy Policy.